Terms of Service
Please read these terms carefully before using our WhatsApp Business API and Meta Ads platform. By using our services, you agree to be bound by these terms.
Last updated: January 10, 2025

Acceptance of Terms

By accessing and using Wh Chat's WhatsApp Business API and Meta Ads services, you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

These terms apply to all visitors, users, and others who access or use our WhatsApp automation and Meta Ads platform.

Description of Service

Wh Chat provides WhatsApp Business API integration, Meta Ads automation, and customer communication solutions for businesses.

Our platform enables businesses to send WhatsApp messages, manage campaigns, handle OTP authentication, and run Click-to-WhatsApp advertising campaigns.

We act as an intermediary between your business and Meta's WhatsApp Business API and advertising platforms.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

User Accounts

You must create an account to access certain features of our services.

You are responsible for maintaining the confidentiality of your account credentials.

You agree to provide accurate, current, and complete information during registration.

You are responsible for all activities that occur under your account.

Acceptable Use

You agree to use our WhatsApp and Meta Ads services only for lawful purposes and in accordance with these terms.

You must comply with WhatsApp Business Policy and Meta's advertising policies at all times.

You will not use our services to send spam, unsolicited messages, or any content that violates WhatsApp's terms.

You will not attempt to gain unauthorized access to our systems, WhatsApp Business API, or other users' accounts.

You are responsible for obtaining proper consent from recipients before sending WhatsApp messages.

Prohibited Activities

Violating any applicable laws or regulations

Infringing on intellectual property rights

Transmitting harmful, offensive, or inappropriate content

Attempting to disrupt or compromise the security of our services

Using our services for unauthorized commercial purposes

Impersonating others or providing false information

Intellectual Property

All content and materials on our platform are protected by intellectual property laws.

You retain ownership of content you create and upload to our services.

By using our services, you grant us a license to use your content as necessary to provide our services.

You may not copy, modify, or distribute our proprietary content without permission.

Payment Terms

Our services require payment of platform fees plus Meta's conversation and advertising costs.

WhatsApp conversation charges are set by Meta and passed through to you at cost.

Meta Ads spending is billed directly by Meta or through our platform depending on your setup.

All platform fees are non-refundable unless otherwise specified in writing.

You agree to pay all applicable fees, taxes, and third-party costs associated with your use of our services.

We reserve the right to change our pricing at any time with 30 days' notice.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy for information about how we collect and use your data.

You consent to the collection and use of your information as described in our Privacy Policy.

We implement appropriate security measures to protect your personal information.

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access.

We may perform maintenance that temporarily affects service availability.

We are not liable for any damages resulting from service interruptions or downtime.

Limitation of Liability

Our services are provided 'as is' without warranties of any kind.

We are not liable for any indirect, incidental, or consequential damages.

Our total liability to you for any claims shall not exceed the amount you paid for our services.

Some jurisdictions do not allow certain liability limitations, so these may not apply to you.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services.

This includes claims related to your violation of these terms or infringement of third-party rights.

We reserve the right to assume the exclusive defense of any matter subject to indemnification.

Termination

You may terminate your account at any time by contacting us or using account settings.

We may terminate or suspend your account for violation of these terms.

Upon termination, your right to use our services will cease immediately.

Certain provisions of these terms will survive termination.

Governing Law

These terms are governed by the laws of India.

Any disputes will be resolved in the courts of Karnataka, India.

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in effect.

Changes to Terms

We reserve the right to modify these terms at any time.

We will notify users of material changes by posting updated terms on our website.

Your continued use of our services after changes constitutes acceptance of the new terms.

If you do not agree to the changes, you should discontinue use of our services.

Contact Information

If you have questions about these terms, please contact us:

Email: legal@wvcaicreator.com

Address: Davangere, Karnataka, India

Website: https://wvcaicreator.com/contact