Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information when using our WhatsApp Business API and Meta Ads platform.
Last updated: January 10, 2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our WhatsApp Business API services, or contact us for support.

Personal information may include your name, email address, phone number, company name, WhatsApp Business phone number, and any other information you choose to provide.

We automatically collect certain information about your device and usage of our services, including IP address, browser type, operating system, and WhatsApp message analytics.

When you use our Meta Ads integration, we may collect ad performance data and campaign metrics in accordance with Meta's data policies.

How We Use Your Information

To provide, maintain, and improve our WhatsApp Business API and Meta Ads services

To process WhatsApp message delivery and track delivery status

To facilitate OTP authentication and secure login flows

To manage your Meta Ads campaigns and provide performance analytics

To send you technical notices, updates, security alerts, and support messages

To respond to your comments, questions, and customer service requests

To ensure compliance with WhatsApp Business API policies and Meta's advertising guidelines

To monitor and analyze message delivery rates, campaign performance, and service usage

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

We may share your information with trusted third-party service providers who assist us in operating our services, conducting our business, or serving our users.

We may disclose your information if required by law or in response to valid requests by public authorities.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

We use industry-standard encryption protocols to protect sensitive data during transmission.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy.

We may retain certain information for longer periods as required by law or for legitimate business purposes.

You may request deletion of your personal information by contacting us, subject to certain legal and contractual restrictions.

Your Rights

You have the right to access, update, or delete your personal information.

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR).

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our services.

Cookies help us provide, protect, and improve our services, such as by personalizing content and providing a safer experience.

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our services.

Third-Party Services

Our services may contain links to third-party websites or services that are not owned or controlled by us.

We are not responsible for the privacy practices of these third-party services.

We encourage you to review the privacy policies of any third-party services you visit.

Children's Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting the updated policy on our website and updating the 'Last Updated' date.

Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Email: privacy@wvcaicreator.com

Address: Davangere, Karnataka, India

Website: https://wvcaicreator.com/contact